Hello,

My name is Siva Ganesh, but you can call me Nesh. With my skill-sets and competencies, I bring to the table a strong wide range of technical skills combined with management skills honed throughout my 17 years of working experience.

My key strengths include:

Ability to work and resolve high volume of tickets.
Identify areas to save cost, and improvements that help impact the business in various departments
Exceptional ability to grasp and master new technologies quickly and easily
Train staff and customers in new softwares and hardwares. Continuously improve training sessions basing on feedback.
Strong communicator, able to interact effectively and positively with individuals of all technical abilities.
Manage a team, vendors and offices regionally and globally
Experienced in planning, maintaining, and implementing new technologies
Coordinated and led several projects locally, regionally, and globally
Strong troubleshooting knowledge
Windows (all versions); Windows Server 2003, 2008 R2 and 2012
MAC OS (all versions)
Cloud (AWS, G-suite, DAAS, GCP, Azure, JumpCloud, Office 365 Admin Center)
MDM (Airwatch, Google, JAMF Pro, Microsoft Intune, Apple Business Manager, Microsoft Teams Room Pro Management, Logitech Sync)
Linux CentOS, Linux Desktop
Microsoft Active Directory Services
Networking knowledge (LAN, WAN, Wi-Fi, Routers, Switches, Hubs, DNS, DHCP, NTP, SNMP, VLAN, etc)
Office Suite (Project, Visio, Word, Excel, PowerPoint, One Note)
Awards recognitions from university up to the last firm served

Should you find my experience/skills meet your requirements, I am happy to discuss further with you.